Sunday, January 02, 2005

The Long Tail

For future reference, Wired Magazine has an essay called The Long Tail by it's editor in chief, Chris Anderson.
Get ready for a paradigm shift.
Go read.
When you hear about it later, remember where you heard it first...

"What percentage of the top 10,000 titles in any online media store (Netflix, iTunes, Amazon, or any other) will rent or sell at least once a month?"

Most people guess 20 percent, and for good reason: We've been trained to think that way. The 80-20 rule, also known as Pareto's principle, is all around us. Only 20 percent of major studio films will be hits. Same for TV shows, games, and mass-market books - 20 percent all. The odds are even worse for major-label CDs, where fewer than 10 percent are profitable, according to the Recording Industry Association of America.

But the right answer, says Vann-Adibe, is 99 percent. There is demand for nearly every one of those top 10,000 tracks. He sees it in his own jukebox statistics; each month, thousands of people put in their dollars for songs that no traditional jukebox anywhere has ever carried.

People get Vann-Adibe's question wrong because the answer is counterintuitive in two ways. The first is we forget that the 20 percent rule in the entertainment industry is about hits, not sales of any sort. We're stuck in a hit-driven mindset - we think that if something isn't a hit, it won't make money and so won't return the cost of its production. We assume, in other words, that only hits deserve to exist. But Vann-Adibe, like executives at iTunes, Amazon, and Netflix, has discovered that the 'misses' usually make money, too. And because there are so many more of them, that money can add up quickly to a huge new market.

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